Privacy Policy Statement

Your personal data and privacy are important to us

Introduction to privacy practices

At tarivenora, we are committed to protecting your privacy in line with Australian law. This policy explains how we handle your information and keep your details secure.

We collect, use, and disclose your data only as necessary to support requested services and improve your experience. Please read on to understand your rights.

What information do we collect?

We gather personal information you provide—such as contact and project details—as well as some data collected automatically from site visits.

Directly provided information

  • Contact details such as name, phone number, and email address
  • Details you include when making a service inquiry
  • Job titles or organisation names as relevant
  • Feedback, reviews, or communication records
  • Details for billing or project management purposes

Automatically collected information

  • Usage data and analytics from your interactions
  • IP addresses or browser/device information
  • Webpage visit times, duration, and sequence
  • Cookies or pixel tracking for website usage
  • Basic location data derived for service improvement

How we use your data

We process your information to communicate, deliver, and improve our services. All uses comply with Australian privacy regulations.

  • Provide requested services and customer support
  • Improve our products and understanding of client needs
  • Respond to your inquiries and feedback
  • Monitor usage for security and fraud prevention
  • Analyse traffic and site trends to enhance experience
  • Send service-related updates when relevant
  • Comply with legal or regulatory obligations

Our commitment: We always handle client data with care, using strict security protocols and limiting access to those who need it.

When do we share information?

We do not sell your data. We only share information with trusted service providers or when legally required.

Service providers

We may use third parties for IT, analytics, or client support—each is vetted for high privacy standards.

Legal disclosure

Information may be shared to comply with Australian law or court orders as necessary.

Anonymous statistics

Aggregate, non-personal data may be used to improve services or inform business decisions.

Your privacy rights

You have the right to access, correct, or request deletion of your personal data. We honour all statutory rights under Australian law.

  • Request a copy of your stored personal information
  • Ask us to correct inaccurate data
  • Request we erase your contact information
  • Obtain your information in a portable format
  • Object to certain data processing activities
  • Request limitations on use of your data

Contact us at any time with requests or questions regarding your privacy rights. We respond promptly to all valid queries.

Data security commitments

Your information is protected with industry-standard technical and organisational measures against misuse, loss, and unauthorised disclosure.

Our technical safeguards

  • Encrypted transmission and secure data storage
  • Network protections to prevent unauthorised access
  • Continuous monitoring of potential risks
  • Secure cloud infrastructure partnerships

Organisational safeguards

  • Staff privacy training and awareness
  • Role-based access management
  • Regular internal policy reviews
  • Documented incident response procedures

How long we keep your data

Personal information is retained only as long as necessary to fulfil service purposes or legal requirements. We review retention regularly.

  • Stored during service relationship
  • Retained until service termination
  • Kept for a reasonable period after inquiry
  • Held as needed for compliance
  • Removed upon unsubscribe or request

We regularly audit records and promptly remove data no longer required.

Transfers outside Australia

Data may be processed overseas as permitted by law. We use contracts to ensure consistent privacy safeguards.

  • Approved processors only in permitted countries
  • Standard contractual clauses where required
  • Security protocols for cross-border storage
  • Regular compliance checks on partners

Cookies and tracking

Our website uses cookies for analytics and service quality. For full details, visit our Cookie Policy page.

Types of cookies used

  • Allow site functionality and secure access
  • Monitor site analytics and usage trends
  • Customise user preferences and settings
  • Support features like language and support forms

Manage preferences via browser settings or tools described in our Cookie Policy.

Policy updates and changes

We may update this privacy policy to reflect changes in regulations or our services. Notices will be provided for significant changes.

  • Website notice on policy update
  • Direct email if legally required
  • User portal alerts for registered clients
  • Banner on main pages if needed

We encourage regular review to stay informed of our privacy practices.

How to contact us about privacy

Send all privacy queries or requests to our designated privacy contact.

tarivenora

34 Welshpool Road, Welshpool, WA 6106 Australia

Phone: +61.2.2278.0315

Email: content@tarivenora.com

Last updated September 30, 2025

Effective as of September 30, 2025